Contacting Support
Can't find an answer? Here's how to reach us.
Email Support
support@fixlyai.com
Best for:
Response time: Usually within a few hours during business days.
What to Include
Help us help you faster by including:
Example Support Request
Subject: Bookings not appearing in calendar
>
Hi, I'm having an issue where Fixly books jobs but they don't show up in my Google Calendar.
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- Started: January 18, 2026
- My email: john@smithplumbing.com
- I've tried reconnecting the calendar but it still doesn't work
>
Can you help?
Business Hours
Support is available:
Urgent Issues
For time-sensitive problems (calls not working, billing errors):
Self-Service First
Before contacting support, try:
Many issues can be resolved without waiting for support.