Privacy Policy

Last updated: 2025

This Privacy Policy explains how Fixly ("we", "us") collects, uses, and protects information when you use our website, web application, and related services (the "Service").

1. Information We Collect

We may collect:

  • Basic account information (name, email) when you sign in.
  • Call-related information, such as caller ID, call metadata, and notes you add in the product.
  • Google Calendar data that you explicitly authorize us to access in order to create and manage events.
  • Usage data such as pages visited and actions taken in the app.

2. How We Use Information

We use the information we collect to:

  • Answer and route calls on your behalf.
  • Book, update, and manage jobs on your calendar.
  • Operate, maintain, and improve the Service.
  • Provide customer support and communicate important updates.

3. Google User Data

When you connect your Google account, Fixly accesses only the minimum data needed to perform the Service, such as calendar events and basic profile information. We do not sell your Google data to third parties or use it for advertising.

Our use and transfer of information received from Google APIs will adhere to theGoogle API Services User Data Policy, including the Limited Use requirements.

4. Data Sharing

We may share information with third-party providers that help us deliver the Service (for example, telephony providers and cloud infrastructure). These providers are required to protect your data and may not use it for their own purposes.

5. Data Retention

We retain data for as long as necessary to provide the Service and for legitimate business or legal purposes. You may request deletion of your account and associated data at any time by contacting us.

6. Your Choices

You can disconnect Fixly from your Google account at any time from your Google account settings. You may also contact us to request access to, correction of, or deletion of your personal data where applicable law provides these rights.

7. Security

We use reasonable technical and organizational measures to protect your information. However, no system can be completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Fixly is not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date above.

10. Contact

If you have questions about this Privacy Policy, you can contact us atprivacy@fixlyai.com.