Your Fixly Phone Number

When you complete setup, Fixly assigns you a dedicated phone number. This is the number callers reach to talk to your AI receptionist.

Finding Your Number

Your Fixly number is shown in:

Settings → Under "Your Fixly Number"

Today dashboard → At the top of the page

How to Use It

You have two options:

Option 1: Forward Your Existing Number

Keep your current business number and forward calls to Fixly:

Contact your phone carrier

Set up call forwarding to your Fixly number

Calls ring your Fixly number when you don't answer

Option 2: Use It Directly

Share your Fixly number on:

Business cards

Google Business Profile

Website

Ads and marketing

Call Handling Modes

In Settings, choose how Fixly handles calls:

| Mode | Description |
|------|-------------|
| Fixly answers every call | All calls go to Fixly immediately |
| Fixly as backup | Calls forward to Fixly if you don't answer |
| You answer every call | Fixly is disabled, calls ring you directly |

Number Format

Your Fixly number is a US phone number in format: (XXX) XXX-XXXX

It supports:

Inbound calls (callers calling you)

SMS (for booking confirmations)

Keeping Your Number

Your Fixly number stays the same as long as your account is active. If you cancel, the number is released after 30 days.