Your Fixly Phone Number

When you complete setup, Fixly assigns you a dedicated phone number. This is the number callers reach to talk to your AI receptionist.

Finding Your Number

Your Fixly number is shown in:

  • Settings → Under "Your Fixly Number"

  • Today dashboard → At the top of the page
  • How to Use It

    You have two options:

    Option 1: Forward Your Existing Number


    Keep your current business number and forward calls to Fixly:
  • Contact your phone carrier

  • Set up call forwarding to your Fixly number

  • Calls ring your Fixly number when you don't answer
  • Option 2: Use It Directly


    Share your Fixly number on:
  • Business cards

  • Google Business Profile

  • Website

  • Ads and marketing
  • Call Handling Modes

    In Settings, choose how Fixly handles calls:

    | Mode | Description |
    |------|-------------|
    | Fixly answers every call | All calls go to Fixly immediately |
    | Fixly as backup | Calls forward to Fixly if you don't answer |
    | You answer every call | Fixly is disabled, calls ring you directly |

    Number Format

    Your Fixly number is a US phone number in format: (XXX) XXX-XXXX

    It supports:

  • Inbound calls (callers calling you)

  • SMS (for booking confirmations)
  • Keeping Your Number

    Your Fixly number stays the same as long as your account is active. If you cancel, the number is released after 30 days.

    Last updated: January 18, 2026

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    Your Fixly Phone Number - Fixly Help Center | Fixly