Booking Conflicts

Fixly is designed to prevent double-booking. Here's how it works.

How Fixly Avoids Conflicts

Before offering a time slot, Fixly:

Checks your Google Calendar for existing events

Applies business hours filter

Adds buffer time between jobs

Only offers truly available slots

Fixly treats these as blocked time:

✅ Calendar events (any calendar you've shared)

✅ All-day events

✅ Recurring events

✅ Events marked "Busy"

❌ Events marked "Free" (ignored)

Rare, but possible if you book manually at the same time:

Fixly's response:

"It looks like that time just got booked. How about [alternative time] instead?"

If you book something directly in Google Calendar:

Fixly sees it immediately

Future callers won't be offered that time

No action needed on your part

If you end up with overlapping bookings:

Contact one customer to reschedule

Update the calendar event

The conflict is resolved

Keep your Google Calendar as your single source of truth

Mark personal time as "Busy" so Fixly respects it

Check your calendar after busy days to confirm accuracy