Review Requests

Fixly can automatically send review requests after completed jobs, helping you build your online reputation.

Why Reviews Matter

Higher Google ranking — More reviews = better visibility

Trust building — Customers check reviews before calling

Social proof — Good reviews convert more leads

After a job is marked complete:

Fixly waits 2 hours (to ensure job is done)

Sends a friendly SMS with your Google review link

Customer taps link → lands on your Google Business page

Go to Settings

Find Fixly Assist → Review Requests

Toggle On

Paste your Google review link (see below)

Search your business on Google

Click your Google Business profile

Click "Ask for reviews"

Copy the link provided

Paste in Fixly Settings

Or use this format:
https://search.google.com/local/writereview?placeid=YOUR_PLACE_ID

"Thanks for choosing [Business]! We'd love to hear how it went. Leave a quick review here: [link]"

Reviews are requested 2 hours after job completion. This ensures:

Work is actually finished

Experience is fresh in customer's mind

Not too pushy

Pros using Fixly review requests typically see:

3-5x more reviews than before

Average 4.7+ star rating

Improved Google local ranking

Review requests are included in the 1 Fuel per booking. No additional charge.