Job Network Overview

The Fixly Job Network lets you send excess jobs to trusted partners and receive referrals when others are at capacity.

How It Works

Sending Jobs (Overflow)

When you can't take a job:

You're fully booked

Caller is outside your service area

Job type you don't handle

Fixly can route the caller to a partner who can help.

Receiving Jobs (Referrals)

When another Fixly pro has overflow:

They're at capacity

Caller is in your area

You match the job type

You receive the booking and pay 50 Fuel.

Setting Up

To Send Overflow Jobs

Go to Settings → Fixly Assist

Find Job Network

Add trusted partners (by invite link or Fixly ID)

To Receive Referral Jobs

Toggle Accept Overflow Jobs to On

Ensure your service area is accurate

Keep your calendar availability up to date

Partner Matching

When routing a job, Fixly prioritizes:

Your trusted partners — Pros you've explicitly added

Trade match — Same service type (plumber to plumber)

Location — Within caller's service area

Availability — Has open calendar slots

Customer Experience

When a caller is routed:

"I don't have availability, but I work with a trusted partner who does. Can I check if they can help you today?"

If caller agrees, Fixly seamlessly books with the partner.

Billing

| Action | Cost |
|--------|------|
| Sending a job to a partner | Free |
| Receiving a referral job | 50 Fuel |

The receiving pro pays because they're getting a new customer.

Benefits

Never lose a lead — Even when you're busy

Steady flow — Receive jobs when slow

Network building — Strengthen trade relationships