The Best Time to Ask for a Google Review
Ask too early: awkward. Ask too late: forgotten. Here's the exact window for maximum response.
The Best Time to Ask for a Google Review
You just finished. Customer is happy. Ask now?
The Sweet Spot: 2-4 hours after the job.
Why This Window Works
Response Rates by Timing
- Verbal ask (in person): 5-10%
- Text within 1 hour: 15-20%
- Text at 2-4 hours: 25-35%
- Text at 24 hours: 15-20%
- Text at 7+ days: 5-8%
The Message
Keep it short:
"Thanks for choosing us! Would you leave us a quick Google review? Means a lot: [LINK]"
Direct link to review form. One tap.
Automate this with Fixly or similar tools. Never forget again.
Frequently Asked Questions
Should I ask before I leave?
Brief mention is fine, but follow up with a text 2-4 hours later.
Can I ask again if they don't respond?
One follow-up after 2-3 days is fine. More feels pushy.
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