How Automated Review Requests 10x Your Reviews

Happy customers forget. Automated systems don't. Here's how automation transforms review collection.

January 19, 20266 min read

How Automated Review Requests 10x Your Reviews

Manual review collection doesn't scale. You forget. It's awkward.

The Manual Problem

Monday: 3 jobs, forgot to ask all 3.
Tuesday: Asked one, they said "sure!", never did it.
Friday: Give up.

Why Automation Wins

Every customer. Every time. Perfect timing.

Manual: 2% response rate
Automated: 30% response rate

That's 15x more reviews.

How It Works

  • Job marked complete

  • System waits 2-4 hours

  • Customer receives text with direct Google link

  • You're not involved
  • Options

    • Fixly: $1 per request, no monthly fee

    • NiceJob: $75+/month

    • DIY Zapier: Requires setup


    The ROI

    20 jobs/month × 30% = 6 reviews/month = 72 reviews/year

    Those reviews bring more calls, more jobs, more reviews.

    Compound growth. Set it up once.

    Frequently Asked Questions

    Won't automation feel impersonal?

    Not if done right. A well-timed, friendly text feels natural.

    What about unhappy customers?

    Filter tricky jobs or use it to address issues before they go public.

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    Ready to Stop Missing Calls?

    Fixly answers your calls, books jobs into Google Calendar, and sends follow-ups. Free to start. Pay only when it works.