24/7 Plumber Dispatch Service: How to Book Jobs Around the Clock
Learn how plumbers use 24/7 dispatch to capture emergency calls, book after-hours jobs, and grow revenue without hiring staff.
What is 24/7 Plumber Dispatch?
24/7 dispatch means having someone (or something) answer your phone, capture job details, and schedule appointments around the clock—nights, weekends, and holidays.
Why It Matters
| Time Period | % of Calls | Without Dispatch | With Dispatch |
|---|---|---|---|
| Business hours | 38% | Capture 75% | Capture 100% |
| Evenings | 28% | Capture 30% | Capture 100% |
| Weekends | 24% | Capture 20% | Capture 100% |
| Nights | 10% | Capture 5% | Capture 100% |
62% of plumber calls happen outside business hours. Without 24/7 dispatch, you're losing the majority of opportunities.
Three Ways to Get 24/7 Dispatch
Option 1: AI Dispatch (Best Value)
How it works: AI answers calls, asks relevant questions, and books directly to your calendar.
Cost: $0-50/month
Pros:
- Instant answer (no hold)
- Direct calendar booking
- Emergency detection
- Trade-specific training
- Lowest cost
Cons:
- No human voice
- Limited complex handling
Best option: Fixly
Learn how Fixly dispatch works →
Option 2: Traditional Dispatch Service
How it works: Live operators answer and relay messages to you.
Cost: $400-800/month
Pros:
- Human interaction
- Complex call handling
Cons:
- Hold times common
- No calendar integration
- Quality inconsistent
- Expensive
Option 3: In-House Dispatcher
How it works: You hire someone for 24/7 coverage (requires multiple shifts).
Cost: $6,000-10,000/month (2-3 people for coverage)
Pros:
- Full control
- Handles anything
Cons:
- Extremely expensive
- Management overhead
- Turnover issues
Setting Up 24/7 AI Dispatch
Step 1: Sign Up (Free)
Create your Fixly account at fixlyai.com
Step 2: Connect Your Calendar
Link Google Calendar so jobs book automatically:
Step 3: Configure Your Schedule
Tell Fixly your available hours:
- Schedule Settings Guide
- Block personal time
- Set emergency handling rules
Step 4: Set Up Call Forwarding
Forward your business line to Fixly:
- Call Forwarding Guide
- Forward always, or only after hours
- Keep your existing number
Step 5: Go Live
Start capturing calls 24/7 immediately.
How AI Dispatch Handles Different Call Types
Emergency Calls (Burst Pipes, Sewage, No Hot Water)
After-Hours Routine Calls
Peak Hour Overflow
24/7 Dispatch Pricing Comparison
| Feature | Fixly AI | Traditional | In-House |
|---|---|---|---|
| Monthly base | $0 | $400-800 | $6,000+ |
| Per-call fee | $0 | $1-3/min | N/A |
| Calendar booking | Automatic | Manual | Manual |
| Emergency detection | Included | Extra | Trained |
| Hold times | Never | Common | Possible |
| Quality consistency | 100% | Varies | Varies |
Calculate Your 24/7 Dispatch ROI
Without Dispatch
- Calls received: 50/week
- After-hours: 31 calls (62%)
- After-hours capture: 8 calls (25%)
- Lost jobs: 23/week
- Lost revenue: $8,050/week ($350/job)
With Fixly Dispatch
- Calls received: 50/week
- After-hours: 31 calls (62%)
- After-hours capture: 31 calls (100%)
- Additional jobs: 23/week
- Additional revenue: $8,050/week
Annual revenue increase: $418,600
Fixly cost: $0-50/month
Calculate your specific numbers →
City-Specific Dispatch Guides
Texas
- Houston 24/7 Dispatch — Flooding emergencies
- Dallas 24/7 Dispatch — Winter freeze calls
- Austin 24/7 Dispatch — Tech city expectations
Arizona
- Phoenix 24/7 Dispatch — Extreme heat, hard water
- Scottsdale 24/7 Dispatch — Luxury homes
Florida
- Miami 24/7 Dispatch — Hurricane damage, bilingual
- Tampa 24/7 Dispatch — Storm surge, flooding
Related Resources
Guides
Help Center
Tools
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Start dispatching jobs 24/7 tonight. Try Fixly free →
Frequently Asked Questions
What is a 24/7 dispatch service?
A 24/7 dispatch service answers your calls around the clock, captures job details, and schedules appointments—even at 3AM. It's like having a receptionist who never sleeps.
How much does 24/7 dispatch cost?
Traditional dispatch services cost $400-800/month. AI dispatch (like Fixly) is free for core features, with optional add-ons at $1/job.
Can I control when jobs get booked?
Yes. You set your available hours, and the AI books within those windows. Emergency calls can be flagged for immediate attention.
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Ready to Stop Missing Calls?
Fixly answers your calls, books jobs into Google Calendar, and sends follow-ups. Free to start. Pay only when it works.