ServiceTitan vs Simple Tools: What Size Business Needs Enterprise Software?
ServiceTitan costs $200+/month. Do you need it, or are simpler tools enough?
ServiceTitan vs Simple Tools
ServiceTitan is powerful. It's also $200-500/month and complex.
Do you need it?
What ServiceTitan Offers
- Full CRM and job management
- Dispatch and routing
- Detailed job costing
- Marketing tracking
- Financing integration
- Reporting dashboards
- Mobile app for techs
Built for companies with 5-50+ employees doing $1M+ revenue.
What Simple Tools Offer
Google Calendar + Fixly + QuickBooks:
- Scheduling ✓
- Phone answering ✓
- Booking ✓
- Invoicing ✓
- Basic CRM (contacts) ✓
Cost: $50-100/month total
The Decision Matrix
Find your perfect tool stack →
| Business Size | Revenue | Tool Recommendation |
|---|---|---|
| Solo | <$100K | Google Cal + Fixly |
| Solo | $100-300K | + Jobber ($50/mo) |
| Small team (2-4) | $300K-1M | Jobber or HCP |
| Growing team (5+) | $1M+ | ServiceTitan |
Signs You DON'T Need Enterprise Software
- Solo operator
- <50 jobs/month
- Simple service model
- Don't need detailed job costing
- No dispatch coordination needed
Signs You DO Need It
- 5+ field employees
- Need route optimization
- Want detailed profitability by job type
- Marketing attribution matters
- Financing options for customers
The Danger of Over-Tooling
Enterprise software is complex. It requires:
- Training time
- Admin time to maintain
- Monthly costs whether you use it or not
A tool you don't fully use is worse than a simpler tool you master.
The Progression
Year 1: Google Calendar + Fixly + QuickBooks
Year 2-3: Add Jobber when scheduling gets complex
Year 4+: Consider ServiceTitan when you have a team
Grow into tools. Don't buy for the business you hope to have.
Frequently Asked Questions
When should I upgrade to ServiceTitan?
5+ employees, $500K+ revenue, need dispatch routing and detailed job costing. Below that, simpler tools work fine.
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