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8 min read
What Is a Missed Call in Home Services? (Definition + Impact)
A missed call is more than an unanswered phone. It's a customer who needed help, didn't get it, and called someone else. Here's what that actually costs you.
Missed Calls
How missed calls cost home service businesses money and what to do about it
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10 min read
Missed Calls in Home Services: How Much Revenue Are You Losing?
Every missed call is a job that went to someone else. Here's the real math on what those unanswered calls are costing your plumbing, HVAC, or electrical business.
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7 min read
Why Customers Never Leave Voicemails Anymore (2026 Data)
Voicemail used to work. Now 80%+ of callers hang up without leaving a message. Here's why—and what home service pros should do instead.
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9 min read
The First Company to Answer Usually Wins — Here's Why
In home services, speed beats skill. The contractor who answers first gets the job 78% of the time. Here's the psychology behind it and how to use it.
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8 min read
How Fast You Answer the Phone Determines Who Gets the Job
Speed-to-lead isn't a buzzword. It's the difference between a booked job and a missed opportunity. Here's why response time matters more than you think.
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7 min read
Voicemail Is Costing Home Service Pros Thousands Per Month
You think voicemail is a safety net. It's actually a trapdoor. Here's the math on how much that "leave a message" is really costing you.
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8 min read
What Happens When You Miss a Call From a New Customer
A missed call isn't just an unanswered phone. It's a chain reaction that costs you the job, the review, the referral, and the lifetime value. Here's the full picture.
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9 min read
Why Most Home Service Businesses Lose Jobs After Hours
After 5pm is when the best calls come in. It's also when nobody answers. Here's why after-hours calls convert better—and how to stop losing them.
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7 min read
Missed Calls vs Call Backs: What Actually Works
You miss the call, you call back. Simple, right? Wrong. Callbacks rarely convert. Here's why—and what to do instead.